The best AI phone assistant for your situation
Products and prices checked 2026-11-13
AI phone assistants (also sold as AI receptionists) answer your business line, take details and pass them on. This site sorts the turnkey products by the job you need done. Find your situation, then check the table.
Shortlist by situation
Most small businesses buy a phone assistant for one reason: a specific kind of call is going unanswered. Start with that reason. Each card links to a page that explains why each product fits.
On the tools
Johnni, Sophiie, Goodcall Starter and Trillet Juney. Johnni is the only one in this set that states it gives you an Australian local number. Tradies guide
Clinics
We found no product in this set built for clinics, so we give criteria instead of a pick. Clinics guide
Accountants and law firms
Smith.ai and Upfirst (both connect to Clio), and Johnni for Australian firms. Professional services guide
After hours
Upfirst (overflow or after-hours only), Johnni (nights, weekends, public holidays), Rosie and Dialzara (24/7). After-hours guide
Busy lines
Goodcall Scale, Johnni Growth, Dialzara Elite and Smith.ai Enterprise. High call volume guide
Still deciding?
A checklist for test calls, transfers, calendars, recording consent and pricing traps. How to choose
The eight products side by side
Products are grouped Australian first, then US. Prices are the entry plan as published on each vendor's pricing page. Where a vendor lists a plan price without saying "per month", we show it the same way, so check the billing period on their page.
| Product | Who it suits | What it does on a call | Booking | AU local number | Starting price |
|---|---|---|---|---|---|
| Johnni (Brisbane) | Tradies and service businesses; also lists accountants and law firms | Answers 24/7 including public holidays, warm transfer, checks the caller's suburb against your service area, 10 calls at once (up to 20) | Scheduler with Google Calendar or Outlook sync | Yes ("your own local number") | A$44/mo ex GST on annual billing (60 min); monthly from A$49 |
| Sophiie (Australia) | Trades and service businesses | Answers, books or takes a message, transfers; quotes, invoices and payments on Growth and up | Google Calendar (limited on the base plan); Outlook shown among integrations | Not stated | A$299/mo ex GST (250 min, no setup fee) |
| Trillet Juney (Australian company) | Simple answering on the number you already have | Answers and sends you the details; no transfers or SMS stated | Google Calendar, Pro plan only | Not stated | US$49 Starter (200 min) |
| Goodcall (US) | Solo operators up to busy lines | Booker, message-taker and knowledge "workers"; transfers | Yes; calendars not named | Not stated (local number or forward your own) | US$79 Starter (100 unique callers) |
| Rosie (US) | Round-the-clock answering with mobile apps | 24/7 answering, messages, texts during calls, English and Spanish; warm and waterfall transfers from Scale | On your calendar, Scale plan and up | Not stated ("pick your area code") | US$49 Professional (250 min) |
| Dialzara (US) | Low-cost 24/7 cover | 24/7 answering, lead qualification, routing, voicemail transcription, 10 languages; transfers on Elite and up | Yes; calendars not named | Not stated (prices in USD) | US$29 Lite (60 min, US$0.48/min over) |
| Upfirst (US) | Overflow and after-hours cover; law firms and vets | Answers all calls, overflow only or after hours; warm and waterfall transfers; two-way SMS; 35+ languages | Google, Outlook, Clio, Acuity, Calendly, Square | Not stated | US$24.95/mo Starter (30 calls) |
| Smith.ai AI Receptionist (US) | Law firms and lead-driven businesses | 24/7 answering, lead qualification and routing, recording and summaries, transfer to a live North America-based receptionist | "AI Scheduling (Calendly & more)" | Not stated (US focus) | Free (25 calls, then US$3/call); Pro from US$150/mo |
How we picked the line-up
We included turnkey products a small business can sign up for and switch on without a developer. Every fact on this site comes from the vendor's own public pages, checked on 13 November 2026. We don't give scores, star ratings or rankings, because a good fit for a plumber is a poor fit for a law firm.
- Included: Johnni, Sophiie, Trillet Juney, Goodcall, Rosie, Dialzara, Upfirst and Smith.ai's AI Receptionist.
- Left out: Breezy, because we couldn't load its website to check features or prices. Developer platforms are covered in a short note on the high call volume page, because they need someone to build the assistant for you.
Prices change often. Treat every figure here as a starting point and confirm it on the vendor's site before you buy.
Reading the prices properly
The vendors charge in three different ways, so the cheapest headline price isn't always the cheapest bill.
- Per minute: Johnni, Sophiie, Trillet, Rosie and Dialzara include a block of minutes. Long calls use them up faster.
- Per call: Smith.ai and Upfirst count calls. Upfirst doesn't bill calls under 15 seconds or spam.
- Per unique caller: Goodcall counts callers, not minutes. It says "We never meter minutes."
Also check the currency. Johnni and Sophiie publish in Australian dollars, ex GST. Trillet is an Australian company but lists Juney in US dollars. The others are US products priced in US dollars. The how to choose page covers overages, setup fees and notice periods.
Who publishes this site
This site is published by SG1 Consulting, which makes The Everything, an AI worker for small businesses on Microsoft 365. We are building a phone assistant into The Everything. It is in development, not yet available, and has no launch date, which is why it isn't in the table.
What The Everything does today is the admin behind the call: sending the quote, chasing the follow-up and booking the meeting in your Microsoft 365 calendar. Any of the products above can sit in front of it.
Questions people ask
Is an AI phone assistant the same as an AI receptionist?
Mostly, yes. Vendors use both names for software that answers your business line with an AI voice, takes details, and books, transfers or passes on the message. This site uses "phone assistant" throughout.
Which of these products are Australian?
Johnni (Brisbane) and Sophiie are Australian and price in AUD ex GST. Trillet, which makes Juney, describes itself as "Proudly Australian" but lists Juney in USD. Of the three, only Johnni states that you get your own local number.
Can an AI phone assistant book jobs straight into my calendar?
Several can. Upfirst names Google, Outlook, Clio, Acuity, Calendly and Square. Johnni syncs with Google Calendar or Outlook. Rosie books on your calendar from its Scale plan. Trillet Juney books into Google Calendar on Pro. Goodcall and Dialzara offer booking but don't name the calendars on their pricing pages.
Can I keep my existing business number?
Goodcall lets you forward your own number or use a local one, and Trillet Juney answers on your existing number. For the others, ask the vendor how forwarding works with your phone provider before you sign up.
Do the prices include GST?
Johnni and Sophiie publish prices ex GST. The US products are priced in US dollars, and the pages we checked don't say how Australian GST applies. Ask before you buy.
Calls answered — now what?
Every answered call leaves admin behind it: a quote to send, a follow-up to chase, a meeting to book. The Everything does that work for you inside Microsoft 365 and Teams. It does not answer phone calls. 14-day free trial, no credit card.
See what The Everything does